Programme 4 of 6 · SMARTE Coaching

Professional Resilience

Stay effective and calm under pressure.

First step: the free resilience test (6 minutes). At the end, you will be able to send us your request.

Human first!

A united team, hands joined
Who is it for?

Employees, operational teams, sales staff, reception and customer service, hotels and restaurants, healthcare workers, teachers, public servants: everyone whose job is lived under pressure.

The challenge

Heavy workloads, demanding targets, difficult customers, imposed changes, tensions between colleagues: pressure wears people down. It shows up as stress, mistakes, absences and a loss of drive.

Give every professional the resources to keep their energy, the quality of their work and their enjoyment in doing it, whatever the circumstances.

Programme objectives

  • Understand and manage stress at work
  • Rediscover meaning and motivation in your job
  • Adapt to changes in methods, tools and organisation
  • Bounce back after a mistake, a conflict or criticism
  • Communicate and cooperate better within the team
The SMARTE tools

Six tools adapted to your reality

S
The CompassRole objectives and priorities for the week
M
The FuelWhat gives value to your work
A
The RadarEmbracing new methods and new tools
R
The ReboundHandling pressure, a mistake or a difficult situation
T
The MirrorRelationships with colleagues, management and customers
E
The StaircaseBuilding skills and mastering digital tools

Free guide: “How to manage my emotions in difficult moments with neuroscience”, a 5-step method and 7 days of exercises.

Download my free guide“How to manage my emotions”
Our key to transformation

Neuroscience at the service of your programme

The tools in this programme draw on neuroscience and cognitive-behavioural approaches: understand how the brain reacts, unlock what holds you back, then anchor new habits that last.

What you gain

Results that last

Calmer, more engaged staff, better customer service, fewer absences and conflicts, and a team that holds together.

Programme already delivered to hotel and restaurant teams in Douala.

Certification

Certification in Professional Resilience

Level 1Leader in Professional Resilience
Level 2Coach in Professional Resilience· ICF certification
Level 3Mentor in Professional Resilience
Level 4Expert in Professional Resilience
How certification works →
Cover of the guide “How to manage my emotions”
Free guide

How to manage my emotions in difficult moments with neuroscience

A 5-step method and a 7-day programme, by Coach Achille SATIEU, certified NeuroCoach. Get it right away, free of charge.

Download my free guide“How to manage my emotions”

Ready to start?

Keynote talk, workshop, training course, resilience programme or tailored support: let’s build the format that suits you together.

Before joining this programme, take the resilience test (6 minutes). You will then be able to contact us.

Human first!

Take my resilience test in 6 min
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Install the SMARTE Coaching app

Free · one tap from your home screen

SMARTE Coaching app

Your resilience coach, always in your pocket

Install the free app: resilience test, programmes, certifications and contact, one tap away from your home screen.

Free · Android and iPhone